Frequently Asked Questions

Why Can't You Tell Me What It's Going To Cost To Fix My Transmission Without Taking It Apart First?

You'd be amazed at how many people want us to diagnose their transmission problems over the phone. Aside from the fact that a consumer might easily miss a symptom a trained mechanic would see or hear when the vehicle is brought in, can you tell the difference between a buzz, grind, whine, and a slip? And do you mean the same thing by those words as we do?

The plain truth is, we simply can't be sure of what's wrong with your transmission until we take a look inside. Nobody can.

Symptoms which can be observed externally - such as noises, leaks, or vibrations - can signal a wide range of possible problems, not necessarily a single malfunction. Also, many malfunctions that can occur with today's transmission may be caused by a component outside the transmission like a Throttle Position Sensor, a MAP sensor, or even a simple fuse. We've got to give your transmission a thorough checkup to really know what is causing the symptom.

If anyone ever tells you that they can accurately diagnose what's wrong with your transmission without a thorough diagnosis - which may include looking inside - you'd better get a second opinion.